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Cooperative Internet Banking
To begin with, when looking at Cooperative internet banking, it's nice to know that the helpline is manned 24 hours a day; and the number is readily available- not hidden behind illegible help pages. But that's a good thing- the system took an alarmingly long time to load, and then promptly failed to operate.
The overall list of options also is not too impressive when compared with other players. You can of course view all your accounts and their respective closing balances, but you can only view up to 6 statements back (or 4 Visa statements). That's still better than the 60 transactions offered by the Halifax, but not best of breed. You can set up, amend or delete bill payments and cash transfers. What's missing is the extras that make this sort of service complete- analysis tools and special internet-based bank accounts which reward you for internet banking.
That said, this comparison is only really useful if you're making your choice of account directly between Cooperative internet banking and another provider on the basis of their online service alone. It's a basic system, but it does the job, and it's also worth noting that to register you have to call up the helpline which is strangely reassuring!
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